Contact us

Handling request

Handling requests for ad hoc flights

Need handling services for your flights? We are ready to serve your airline at 11 finnish airports. Please submit your e-mail to sales@airpro.fi with your contact details, aircraft type, requested services, schedule and airport/s in question.

We offer customer-oriented service solutions for the aviation industry. Contact our sales team, tel. +358 20 708 000 or sales@airpro.fi to learn more about our services.

Contact information

Airpro Sales Team:

sales@airpro.fi

Cabin Crew Management & Recruitment

cabinservices@airpro.fi

Customer Service

For any claim or refund matter, we kindly ask you to contact airline directly. Claims and refunds are always handled by the airline with which the customer has a contract of carriage. If necessary, airline will receive clarifications from Airpro.

Arrival Service:

+358 40 135 1999, tulopalvelu.hel@airpro.fi

Feedback:

asiakaspalautteet@airpro.fi

Other matters:

airpro@airpro.fi

 

For the media:

comms@finavia.fi or +358 20 708 2002

Headquarter

Address

P.O. Box 30 / Lentäjäntie 1 A, 4th floor
FI-01531 Vantaa

 

Invoicing Address

Airpro Ltd.
Ostolaskut, P.O. Box 93
FI-01531 Vantaa, Finland

E-invoicing: 003709682853
Operator: Basware Plc
Operator ID: BAWCFI22

RTG Ground Handling Ltd.
Ostolaskut, P.O. Box 93
FI-01531 Vantaa, Finland

E-Invoicing: 003720310508
Operator: Basware Plc
Operator ID: BAWCFI22

Business ID

Airpro 0968285-3
RTG Ground Handling 2031050-8

Our offices

Mail address Enontekiö

Airpro Enontekiön lentoasema PL 8 99401 Enontekiö Finland
SITA: ENFAPXH OPS: enf@airpro.fi

Head of Operations

Station Manager Markus Kurkinen

Telephone

Customer Service: tel: +358 (0)20 708 8486

Airport website

Mail address Helsinki

Airpro P.O. Box 30 01531 Vantaa Finland
SITA: HELAPXH OPS: hel.ops@airpro.fi

Head of Operations

Station Manager: Pax Manager Amanda Björkqvist Ramp Manager Carita Nurmi Deputy Ramp Manager Jouni Kela

Telephone

Inquiries related to lost and left behind bags via the arrival service, tel. +358 40 135 1999, email: tulopalvelu.hel@airpro.fi. Arrival service bag pick-up times: Mon-Fri 9.30-10.30am, 2-3pm & 7-8pm Sat-Sun 2-3pm & 7-8pm Information on air travel at: www.finavia.fi/en Please contact your airline for ticket inquiries.

Airport website

Mail address Ivalo

Airpro (RTG) Lentokentäntie 290 99800 Ivalo Finland
SITA: IVLAPXH OPS: ivl@airpro.fi

Head of Operations

Station Manager Markus Kurkinen

Telephone

Customer Service: tel +358 (0)20 708 8613

Airport website

Mail address Kittilä

Airpro (RTG) PL 88 99101 Kittilä Finland
SITA: KTTAPXH OPS: ktt@airpro.fi

Head of Operations

Station Manager Markus Kurkinen

Telephone

Customer Service: tel +358 (0)20 708 8939

Airport website

Mail address Kuopio

Airpro (RTG) Lentokentäntie 275 Kuopion lentoasema 70900 Toivala Finland
SITA: KUOAPXH OPS: kuo@airpro.fi

Head of Operations

Station Manager Jari Lampinen

Telephone

Customer Service: +358 (0)20 708 7431

Airport website

Mail address Kuusamo

Airpro (RTG) Kuusamon lentoasema Lentokentäntie 93600 Kuusamo Finland
SITA: KAOAPXH OPS: kao@airpro.fi

Head of Operations

Station Manager Jussi Kivimäki

Telephone

Customer Service: tel +358 (0)20 708 8848

Airport website

Mail address Oulu

Airpro (RTG) Oulun Lentoasema 90460 Oulunsalo Finland
SITA: OULAPXH OPS: oul@airpro.fi

Head of Operations

Station Manager Janne Soini

Telephone

Customer Service: tel +358(0)20 708 7935 & (0)40 709 4728

Airport website

Mail address Rovaniemi

Airpro (RTG) Rovaniemen lentoasema 96100 Rovaniemi Finland
SITA: RVNAPXH OPS: rvn@airpro.fi

Head of Operations

Station Manager Jussi Kivimäki

Telephone

Customer Service: tel +358(0)20 708 6444 & (0)20 708 6440 Inquiries related to lost and left behind bags via the arrival service, tel. +358 (0)40 631 5127 Information on air travel at: www.finavia.fi/en Please contact your airline for ticket inquiries.

Airport website

Mail address Tampere

Airpro Terminaali 1, Tornikaari 50 33960 Pirkkala Finland
SITA: TMPAPXH OPS: tmp@airpro.fi

Head of Operations

Station Manager Matti Kaukonen

Telephone

Customer Service: tel +358(0)40 351 7887 (during flights)

Airport website

Mail address Turku

Airpro Lentoasemantie 150 20360 Turku Finland
SITA: TKUAPXH OPS: tku@airpro.fi

Head of Operations

Station Manager Matti Kaukonen

Telephone

Customer Service: tel +358 (0)20 708 4727 or +358 (0)20 708 4956

Airport website

Mail address Vaasa

Airpro (RTG) Vaasan lentoasema Lentokentäntie 65380 Vaasa Finland
SITA: VAAAPXH OPS: vaa@airpro.fi

Head of Operations

Station Manager Aki Virta

Telephone

Customer Service: tel +358(0)20 708 6254 & (0)20 708 6156

Airport website

Management

MANAGING DIRECTOR

Sampo Paukkeri sampo.paukkeri@airpro.fi

HEAD OF FINANCE, PROCUREMENT AND FLEET MANAGEMENT

Minna Saukkosaari minna.saukkosaari@airpro.fi

HEAD OF HR AND COMMUNICATIONS

Marju Väisänen marju.vaisanen@airpro.fi

HEAD OF NETWORK OPERATIONS AND BUSINESS DEVELOPMENT

Henri Suurnäkki henri.suurnakki@airpro.fi

HEAD OF AIRPORT SERVICES

Peter Cooper peter.cooper@airpro.fi