Compliance comes first

We stand out by leading with responsibility. The quality of our operations and the emphasis on responsibility are at the core of our actions.

Our governance focus areas 2024:
Policies and guidelines, Environmental Management System (EMS), Continuous improvement.

Our reporting, policies, audits & programs

We are a subsidiary of Finavia and are committed to Finavia’s Ethical Principles and Code of Conduct. We maintain an open reporting culture that supports proactive intervention to address issues that jeopardise occupational safety. We have a Whistleblowing-channel.

ISAGO and ISO 9001 & ISO 14001

ISAGO is the standardized and structured audit program of the International Air Transport Association (IATA) for ground service providers (GHSP). Airpro continues among the first ISAGO-registered ground service providers in the Nordic countries. We completed our auditing in 2023.

In 2024, we also successfully completed ISO 9001 & ISO 14001 audits at several stations, including Turku, Tampere, Vaasa, Kuopio, and Helsinki-Vantaa, and received the certification for our Ground Handling operations throughout the country. These certifications underscore our commitment to high-quality and environmentally responsible practices, enhancing our competitiveness and operational excellence.

Our ethical principles are:

  • We follow the law
  • We do not accept bribery or corruption
  • We avoid conflicts of interest
  • We operate safely
  • We look after property and information
  • We are transparent in our communications
  • We respect each other and our partners
  • We take responsibility for the environment
  • We procure responsibly
  • We follow the principles in our day-to-day work
  • We listen to concerns and report violations

Environmental management system

Milestones for environmental sustainability.

In 2024, Airpro took significant steps towards environmental sustainability by implementing a new Environmental Management System (EMS) and achieving ISO 9001 & ISO 14001 certifications.


Consistency

An Environmental Management System (EMS) is a tool that helps organizations manage their environmental impact in a systematic way. It ensures that they can achieve a consistent level of environmental responsibility, meet legal requirements, and adhere to the expectations of owners for environmentally friendly operations.

We published our EMS manual in August 2024. It provides comprehensive guidelines to ensure environmental responsibility in all operations. This structured approach not only reduces our environmental footprint but also fosters sustainable development.

Also achieving ISO 14001 certification underscore our commitment to high-quality and environmentally responsible practices, enhancing our competitiveness and excellence.

Our top commitments for 2025

Continuous improvement

develop operations with improvement models.

ISO 14001

 

audits at 2 new airports.

On-Time Performance

 

improve our On-Time Performance.