CONTACTS FOR NEW CUSTOMERS

We offer customer-oriented service solutions for the aviation industry. Contact our sales team at sales(at)airpro.fi to learn more about our services.

CONTACTS FOR AD HOC FLIGHTS

Need handling services for your flights? We are ready to serve your airline at 12 Finnish airports. Please submit your e-mail to sales(at)airpro.fi with your contact details, aircraft type, requested services, schedule and airport/s in question.

Our offices

Mail address Enontekiö

Airpro Enontekiön lentoasema PL 8 99401 Enontekiö Finland SITA: ENFAPXH OPS: enf(at)airpro.fi

Head of Operations

Station Manager Markus Kurkinen

Telephone

Customer Service – Asiakaspalvelu: tel: +358 (0)20 708 8486

Airport website

Mail address Helsinki

Airpro P.O. Box 30 01531 Vantaa Finland SITA: HELAPXH OPS: hel.ops(at)airpro.fi

Head of Operations

Station Manager: Pax Manager Amanda Björkvist Ramp Manager Timo Karosvuo

Telephone

Inquiries related to lost and left behind bags via the arrival service, tel. +358 40 135 1999 Unfortunately, our arrival service is congested. At the moment we cannot respond to separate inquiries at all. We hope for understanding of the situation and we apologize for the inconvenience. If your baggage is delayed, report your missing baggage on the airline's website. The report generates a tracking code for the international system, which can be used to track the luggage's whereabouts. We will contact you when your baggage has been found and is ready for delivery. Information on air travel at: www.finavia.fi/en Please contact your airline for ticket inquiries.

Airport website

Mail address Ivalo

Airpro (RTG) Lentokentäntie 290 99800 Ivalo Finland SITA: IVLAPXH OPS: ivl(at)airpro.fi

Head of Operations

Station Manager Markus Kurkinen

Telephone

Customer Service: tel +358 (0)20 708 8613

Airport website

Mail address Joensuu

Airpro (RTG) Joensuun lentoasema 80140 Joensuu Finland SITA: JOEAPXH OPS: joe(at)airpro.fi

Head of Operations

Station Manager Jari Lampinen

Telephone

Customer Service: tel +358 (0)20 708 7044

Airport website

Mail address Kittilä

Airpro (RTG) PL 88 99101 Kittilä Finland SITA: KTTAPXH OPS: ktt(at)airpro.fi

Head of Operations

Station Manager Markus Kurkinen

Telephone

Customer Service: tel +358 (0)20 708 8939

Airport website

Mail address Kuopio

Airpro (RTG) Lentokentäntie 275 Kuopion lentoasema 70900 Toivala Finland SITA: KUOAPXH OPS: kuo(at)airpro.fi

Head of Operations

Station Manager Jari Lampinen

Telephone

Customer Service: +358 (0)20 708 7431

Airport website

Mail address Kuusamo

Airpro (RTG) Kuusamon lentoasema Lentokentäntie 93600 Kuusamo Finland SITA: KAOAPXH OPS: kao(at)airpro.fi

Head of Operations

Station Manager Aliisa Isopoussu

Telephone

Customer Service: tel +358 (0)20 708 8848

Airport website

Mail address Oulu

Airpro (RTG) Oulun Lentoasema 90460 Oulunsalo Finland SITA: OULAPXH OPS: oul(at)airpro.fi

Head of Operations

Station Manager Aki Virta

Telephone

Customer Service: tel +358(0)20 708 7935 & (0)40 709 4728

Airport website

Mail address Rovaniemi

Airpro (RTG) Rovaniemen lentoasema 96100 Rovaniemi Finland SITA: RVNAPXH OPS: rvn(at)airpro.fi

Head of Operations

Station Manager Aliisa Isopoussu

Telephone

Customer Service: tel +358(0)20 708 6444 & (0)20 708 6440

Airport website

Mail address Tampere

Airpro Terminaali 1, Tornikaari 1 33960 Pirkkala Finland SITA: TMPAPXH OPS: tmp(at)airpro.fi

Head of Operations

Station Manager Matti Kaukonen

Telephone

Customer Service: tel +358(0)40 351 7887 (during flights)

Airport website

Mail address Turku

Airpro Lentoasemantie 150 20360 Turku Finland SITA: TKUAPXH OPS: tku(at)airpro.fi

Head of Operations

Station Manager Matti Kaukonen

Telephone

Customer Service: tel +358 (0)20 708 4727 or +358 (0)20 708 4956

Airport website

Mail address Vaasa

Airpro (RTG) Vaasan lentoasema Lentokentäntie 65380 Vaasa Finland SITA: VAAAPXH OPS: vaa(at)airpro.fi

Head of Operations

Station Manager Aki Virta

Telephone

Customer Service: tel +358(0)20 708 6254 & (0)20 708 6156

Airport website

Contact information

Airpro Oy

RTG Ground Handling Oy

Tel. +358 (0)20 708 000 (central office)

(8,35 cents/call + 16,69 cents/min)

Fax +358 (0)20 708 2559

 

Ground Handling Requests

sales(at)airpro.fi

Helsinki Airport: hel.ops(at)airpro.fi

Network stations: see contact details below

 

Customer Service

For any claim or refund matter, we kindly ask you to contact airline directly. Claims and refunds are always handled by the airline with which the customer has a contract of carriage. If necessary, airline will receive clarifications from Airpro.

Feedback: asiakaspalautteet(at)airpro.fi

Other matters: airpro(at)airpro.fi

 

The Whistleblowing reporting channel

You can submit a report anonymously
through Whistleblowing channel.

 

Address

P.O. Box 30 / Lentäjäntie 1 A, 4th floor
FI-01531 Vantaa

Invoicing address

Airpro Oy
Ostolaskut, P.O. Box 93
FI-01531 Vantaa, Finland

E-invoicing: 003709682853
Operator: Basware Oyj
Operator ID: BAWCFI22

RTG Ground Handling Oy
Ostolaskut, P.O. Box 93
FI-01531 Vantaa, Finland

E-invoicing: 003720310508
Operator: Basware Oyj
Operator ID: BAWCFI22

Business ID

Airpro 0968285-3
RTG Ground Handling 2031050-8

Management

ACTING MANAGING DIRECTOR

Joona Hurmerinta
+358 20 708 2555
joona.hurmerinta(at)airpro.fi

 

HEAD OF BUSINESS DEVELOPMENT AND COMMUNICATIONS

Hanni Marin
+358 40 862 1263
hanni.marin(at)airpro.fi

HEAD OF FINANCE AND PROCUREMENT

Minna Saukkosaari
020 708 2017
minna.saukkosaari(at)airpro.fi

HEAD of HR AND TRAINING

Marju Väisänen
050 536 0419
marju.vaisanen(at)airpro.fi

HEAD OF COMMERCIAL

Mikko Turpeinen
+358 20 708 2630
mikko.turpeinen(at)airpro.fi