Customer Service
For any claim or refund matter, we kindly ask you to contact airline directly. Claims and refunds are always handled by the airline with which the customer has a contract of carriage. If necessary, airline will receive clarifications from Airpro.
Feedback: asiakaspalautteet@airpro.fi
Other matters: airpro@airpro.fi
Ground Handling Requests
sales@airpro.fi
Helsinki Airport: hel.ops@airpro.fi
Network stations: see contact details below
The Whistleblowing reporting channel
You can submit a report anonymously
through Whistleblowing channel.