Customer Service

For any claim or refund matter, we kindly ask you to contact airline directly. Claims and refunds are always handled by the airline with which the customer has a contract of carriage. If necessary, airline will receive clarifications from Airpro.

Feedback: asiakaspalautteet@airpro.fi

Other matters: airpro@airpro.fi

Ground Handling Requests

sales@airpro.fi

Helsinki Airport: hel.ops@airpro.fi

Network stations: see contact details below

The Whistleblowing reporting channel

You can submit a report anonymously
through Whistleblowing channel.